Privacy Policy

At Zynorah, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, placing an order, or contacting our support team.

Information We Collect

When you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details
  • Order information

We may also automatically collect certain technical information, including your IP address, browser type, device information, and website usage data.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal obligations

Sharing Your Information

We may share your information with trusted third-party service providers, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics and marketing service providers

We do not sell, rent, or trade your personal information to third parties.

Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services. Your data may be stored through Shopify's secure data storage, databases, and applications.

Cookies

We use cookies and similar technologies to improve website performance, analyze website traffic, remember your preferences, and enhance your shopping experience. You may disable cookies through your browser settings if you prefer; however, some features of our website may not function properly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt out of receiving marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Last Updated date.

Contact Us

Zynorah

Website: zynorah.store

Email: support@zynorah.store

Phone: +44 7832 622111

Address: 40 Percy Street, Nelson, BB9 0NQ, England, United Kingdom

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time – Europe/London)